How do I book a ride with Hop?

Simply download the Hop app, enter your pickup and drop-off locations, choose your ride type, and confirm your booking. A nearby driver will be assigned to you instantly.

Can I schedule a ride in advance?

Yes! Hop allows you to schedule rides ahead of time so you can plan your trips stress-free.

How do I become a Hop driver?

Download the Hop Driver app, upload your required documents (license, registration, ID), and once approved, you can start accepting rides.

HOP-App

Terms and Conditions for Passengers of Hop

Welcome to Hop! These Terms and Conditions govern your access to and use of Hop’s services as a passenger. By accessing or using the service, you agree to be bound by these terms.

1. Agreement to Terms

By using our Services, you agree that you are at least the legal age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this service.

2. Passenger Requirements

Account Registration:
You must create an account with Hop, providing accurate, current, and complete information as required during the registration process.

User Conduct:
You agree to behave respectfully and lawfully toward drivers and any other parties you interact with through the Hop service.

3. Use of the Platform

Service Use:
You agree to use the Hop service for personal, non-commercial purposes only.

Compliance:
You must comply with all applicable laws, rules, and regulations while using Hop’s services, including traffic and safety laws.

4. Payments and Fees

Fare Payment:
You agree to pay all fares due for services received through Hop, which may include base fares, variable pricing, and any other applicable fees outlined in the service agreement.

Cancellation and No-Show Fees:
You acknowledge that canceling a booking or failing to appear for a ride may result in cancellation or no-show fees, as detailed in Hop’s policies.

5. Intellectual Property Rights

All intellectual property rights related to Hop and its services, including trademarks, trade names, logos, software, content, and graphics, are owned by Hop or its licensors. Your use of the service does not grant you any rights to reproduce, modify, or otherwise use Hop’s intellectual property.

6. Termination

Hop reserves the right to suspend or terminate your account and access to the services at any time, for any reason, including violation of these Terms, without prior notice or liability.

7. Disclaimers and Limitations of Liability

Hop provides its services “as is” and does not guarantee the timeliness, safety, legality, or quality of rides arranged through its platform. Hop shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

8. Modifications to Terms

Hop reserves the right to modify these Terms at any time. Updated terms will be posted on the platform. Your continued use of the service after such changes constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hop operates, without regard to conflict of law principles.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
[Insert Contact Information]

Your Acceptance

By using the Hop platform, you confirm that you have read, understood, and agreed to these Terms and Conditions.